Please read the following carefully. This page (together with our privacy notice (www.novueye.com) tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on www.novueye.com or such other websites which may replace it from time to time (our “website”) to you.
Novumedical Inc is committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That’s why we have put a policy in place to protect your personal information.
Our other websites and apps, and these other third parties, have their privacy policies which we encourage you to read before providing information on or through them.
We may collect information from and about users of the Services:
When you use the Services, we may ask you to provide information by which you may be personally identified.
We only receive or collect information that identifies you personally if you choose to provide such personally identifiable information to us via email or other means. When you sign up to become a user or contact us, you will be required to provide us with personal information about yourself (collectively, the “Personal Information”). Such Personal Information may include your name, e-mail address, physical address, and phone number. We do not collect any Personal Information from you when you use the Platform unless you provide us with the Personal Information voluntarily.
When you use the Website to communicate with us about our products or download the App, we will ask you to provide information such as your name, email address, gender, and birthdate.
When you use the Website to make a purchase, we will collect your billing and shipping address, your invoicing and payment information, and information about your order history, deliveries, and returns and refunds.
When you use the App to connect to your wearable device, we will collect information that you provide about your session with the device, including your session rating and your journaling notes about the session.
When you use the Services to contact or communicate with us to ask questions, or for customer support, we will collect the information you submit, which may include your name and contact information, as well as the contents of your messages.
We may obtain certain information by automated means when you use this website. The type of information we collect by automated means may vary, but generally includes technical information about your devices, such as IP address or another device identifier. The information we collect also may include usage information and statistics about your interaction with this website. That information may include the specific page of our web pages that you visited, page views, time spent on a page, number of clicks, platform type, and other information about how you used this website.
In cases where you use a mobile device to access this website, we will receive information about the location of your device. In some cases, even if you are not using a mobile device, information about your general location may be discernable from your device’s IP address or the URLs we receive.
We use the information we collect by automated means to understand our Users and determine their preferences. As a result, we can develop and deliver new or modified offerings, that are improved with our users’ preferences in mind.
Here are some of the types of automated data collection that may occur when you use our sites:
When you visit our website, your browser automatically sends us your Internet protocol (“IP”) address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used most often, and how much time was spent on a page.
A “cookie” is a text file placed on your device’s internal memory when you visit our website which helps record how you navigate our website. When you use the Services, we may collect certain information through commonly-used technologies, including cookies, web beacons, and pixel tags, that allow us, our service providers, and other third parties with whom we work to store information locally on your device, identify your device, track your interactions with the Services and with other sites, and track your activity over time and across different websites.
We also partner with third-party advertising companies. These companies sometimes include their web beacons, cookies, or pixels (or those of their other advertising partners) within their advertisements enabling them to set and read their cookies. These third parties may place cookies on your computer and collect data about your online activities across websites or online services.
We and the parties with whom we work use these technologies to provide the functionality of the Services, to personalize and enhance your experience regarding our Services, to collect data about your use of the Services, to help diagnose problems with the Services, to administer the Services, to evaluate the effectiveness of our marketing and advertising campaigns to gather and analyze information about your use to the Services, to permit advertisers to collect information about your online activity and target advertising to you that is relevant to your interests as determined from your online activity (also known as online behavioral advertising), and to gather broad demographic information about our users.
When you interact with our content (including our advertisements) or on third-party social media platforms, such as Facebook, or other third-party websites, we may receive certain information about you and your device, including technical information and identifiers, information about your engagement with our content, and other information you make available on those platforms or websites.
In addition, when you download and install the App, we may receive aggregate data from the platforms that distribute our App to various app stores, such as the number of people who download the App and mobile set-up information (e.g., device model, App version, country, language, and mobile carrier). We do not, however, receive information unique to you or your use of our Apps from these third parties.
We use information that we collect about you or that you provide to us through the Services for purposes that may include:
We may also use your information to create aggregated or anonymous information that does not identify you and may use that aggregated or anonymous information for any lawful purposes.
We may disclose information that we collect or that you provide through the Services:
We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
As described above, we and third parties with whom we work collect certain information through the Services to provide you with targeted advertisements.
If you do not want us to use your email address to promote our products or services, you can opt-out by clicking the “unsubscribe” link that is included in all of our email messages.
You can review and change certain contact and account information by logging into the App and visiting your account profile page.
We may send you newsletters and other communications, such as marketing emails, SMS text messages, and information about our services, and notify you of relevant specials and other discount opportunities, if you opt-in.
We have zero tolerance for unsolicited SMS and commercial e-mail (UCL) also referred to as junk email or spam. We strictly adhere to and comply with the requirements of the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act), which prohibits us from sending unsolicited commercial messages. All users of our website and services who opt-in to receive electronic newsletters, SMS, or other electronic communication from us will always be presented with the option to opt-out.
If you opt-out from one of our electronic communication means, you may continue to receive messages from us via any other means you have subscribed to until you opt-out from each of our electronic communication means individually.
Collection of Personal Information from Children
The Services are not designed for, or directed to, children under the age of 18. We will not knowingly collect, use or disclose personally identifiable information from a minor under the age of 18. If you are the parent or guardian of a child under the age of 18 and you believe we have inadvertently received information about that child, please contact us. We encourage parents to take an active role in their children’s online activities and to talk with their children about disclosing personally identifiable information to websites.